Notification/Circular No.: Notice No. 20250421-14
Document Date: April 21, 2025
Applicable Act/Rule: Telecom Regulatory Authority of India 1997
Description:
Bombay Stock Exchange (BSE) has issued a notice regarding the Telecom Regulatory Authority of India (TRAI) Direction dated April 07, 2025. This direction introduces a Standard Operating Procedure (SoP) that must be followed by Access Providers (telecom service providers) for restoring telecom resources (like SIMs, numbers, etc.) that were previously disconnected due to involvement in sending Unsolicited Commercial Communications (UCC).
This SOP arises under the framework of the Telecom Commercial Communications Customer Preference Regulations, 2018, and seeks to ensure a structured and secure process for handling restoration requests. The procedural framework aims to prevent misuse and recurrence of UCC violations by ensuring due diligence is undertaken before reinstating any disconnected resources.
Key Points:
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