Record-Keeping and Subscriber Information Requirements for Data Centres, VPS, Cloud, and VPN Service Providers

All Data Centres, Virtual Private Server (VPS) providers, Cloud Service providers, and Virtual Private Network (VPN) service providers are mandated to maintain accurate and up-to-date records of their subscribers/customers. These records must be preserved for a minimum period of five (5) years or longer as required by applicable law, even after the cancellation or withdrawal of the subscriber’s registration.

The following information must be registered, validated, and securely maintained:

  1. Validated Names of subscribers/customers utilizing the services.
  2. Period of Hire, including exact start and end dates of the service usage.
  3. IP Addresses allotted to or being used by the subscribers/customers.
  4. Email Address, IP Address, and Timestamp recorded at the time of registration or onboarding.
  5. Purpose for hiring the services.
  6. Validated Address and Contact Numbers of the subscribers/customers.
  7. Ownership Pattern of the subscribers/customers hiring the services.

 

Compliance with these requirements is mandatory to ensure traceability, accountability, and adherence to legal and regulatory frameworks.

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