Act Name/Rule Name: Payment and Settlement Systems Act, 2007
Type of Document: Circular
Date: 6th January 2025
Circular No./Notification No.: NPCI/UPI/OC No. 211/2024-25
The National Payments Corporation of India (NPCI) has introduced an automated process for resetting passwords and unblocking user IDs in the Unified Reconciliation and Settlement System (URCS). This initiative aims to address the significant number of CRM complaints (20%) related to forgotten passwords and user lock issues.
Three Password Reset Options:
Additional Notes:
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