In light of increasing digital food commerce, the Food Safety and Standards Authority of India (FSSAI) has laid down specific obligations for sellers, brand owners, manufacturers, and e-commerce food business operators (FBOs). These regulations aim to uphold food safety, hygiene, and transparency in the interest of consumer health and informed choices.
Here are the key responsibilities outlined for various stakeholders operating on e-commerce food platforms:
1. Mandatory Display of FSSAI License/Registration and Hygiene Grading
2. Legal Agreement Between E-Commerce FBOs and Sellers
3. Transparency in Pre-Packaged Food Listings
4. Shelf-Life Standards for Delivered Food Items
5. Display Requirements for Fresh Produce
6. Safe and Trained Delivery Personnel
7. Immediate Delisting of Non-Compliant Products
Conclusion
These regulatory mandates serve as a robust framework to promote consumer trust and maintain high food safety standards in the digital food retail ecosystem. All stakeholders—including e-commerce platforms and individual food sellers—must work in tandem to adhere to FSSAI’s guidelines, ensuring that safety, hygiene, and transparency remain non-negotiable pillars of online food commerce.
Penalty for non-compliance:
Non-compliance with FSSAI license conditions can lead to serious consequences, starting with the issuance of an Improvement Notice under Section 32, giving the Food Business Operator (FBO) a time-bound opportunity to correct deficiencies. Failure to comply may result in suspension or cancellation of the license, requiring the FBO to stop operations. Monetary penalties for various non-compliances such as sub-standard food, misbranding, misleading ads or unhygienic handling may be levied. In severe cases, prosecution may follow, with imprisonment ranging from 6 months to life and fines up to ₹10 lakh, depending on the harm caused. Authorities may also seize or recall products and order temporary or permanent closure of the business.
Read more about the regulation from: https://fssai.gov.in/cms/food-safety-and-standards-regulations.php
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