Statement of Grievance Redressal Mechanism

SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015

Regulation 13 (3)

As per the regulation 13(3) of SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, a listed company shall file with the recognized stock exchange on quarterly basis, within 21 days from the end of each quarter a statement giving the number of investor complaints pending at the beginning of the quarter, those received during the quarter, disposed of during the quarter and those remaining unresolved at the end of the quarter.

The listed entity shall ensure that adequate steps are taken for expeditious redressal of investor complaint.

The listed entity shall ensure that it is registered on the SCORES platform or such other electronic platform or system of the Board as shall be mandated from time to time, in order to handle investor complaints electronically in the manner specified by the Board.

The statement as specified in sub-regulation (3) shall be placed, on quarterly basis, before the board of directors of the listed entity

Action for failure to redress investor complaint.

Stock exchanges shall levy a fine of Rs. 1000 per day per complaint on the listed entity for violation of Regulation.

There is a general penalty provided which states that the Listed entity/any other person who contravens any provision of the regulations shall be liable for:

1. 1. action as per Securities Law,
  2. fine,
  3. suspension of trading,
  4. freezing of promoter/promoter group holding of designated securities, as may be applicable, in coordination with depositories,
  5. any other action specified by Board

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