Notification/Circular No.: RBI/DPSS/2026-27/396; RBI/CO.DPSS.POLC.No.S56/02.14.003/2026-27 dated April 21, 2026
Applicable Act/Rule: Payment and Settlement Systems Act, 2007
Applicable Section/Rule: Sections 10(2) and 18
Effective Date: April 21, 2026
Reserve Bank of India has issued Directions consolidating circulars pertaining to e-mandates for recurring transactions.
The provisions apply to all Payment System Providers and Payment System Participants in respect of processing of recurring transactions, domestic or cross-border, using cards, PPI, or UPI.
The Directions provide a framework covering registration and revocation of e-mandate, processing of first and subsequent transactions, pre-transaction and post-transaction notifications, transaction limits, dispute resolution, and other provisions.
The framework specifies that registration, modification, or withdrawal of e-mandate requires additional factor of authentication. It provides requirements for pre-transaction notification at least 24 hours prior to debit and post-transaction notification with specified details.
It specifies transaction limits for recurring transactions without additional factor of authentication and separate limits for specified categories such as insurance premiums, mutual fund subscriptions, and credit card bill payments.
It provides for grievance redressal mechanism, non-levy of charges for e-mandate facility, and compliance requirements for acquirers.
It repeals specified earlier circulars relating to processing of e-mandates for recurring transactions.
“In exercise of the powers conferred by Sections 10(2) read with Section 18 of the Payment and Settlement Systems (PSS) Act, 2007, the Reserve Bank of India (RBI), being satisfied that it is necessary and expedient in the public interest so to do, hereby consolidates all circulars pertaining to e-mandates and issues the Directions hereinafter specified.
(a) These Directions shall be called the “Digital Payments – E-mandate Framework, 2026”.
(b) These Directions shall be effective immediately.
The provisions of these Directions shall be applicable to all Payment System Providers and Payment System Participants in respect of processing of recurring transactions, domestic or cross-border, using cards / PPI / UPI.”
Disclaimer: The information contained in this Article is intended solely for personal non-commercial use of the user who accepts full responsibility of its use. The information in the article is general in nature and should not be considered to be legal, tax, accounting, consulting or any other professional advice. We make no representation or warranty of any kind, express or implied regarding the accuracy, adequacy, reliability or completeness of any information on our page/article.