The Reserve Bank of India (RBI) had issued the KYC Master Directions, 2016 to ensure uniformity in customer identification and monitoring in line with the PMLA, 2002. With evolving financial services, increased use of technology, and a need to strengthen customer inclusion safeguards, RBI has reviewed the framework and issued this 2nd Amendment to KYC Directions, 2025.

• In paragraph 1, the following words shall be inserted after sub-para 1(b), namely: – “1(c) The Frequently Asked Questions (FAQs) on KYC may be accessed at the following link – Reserve Bank of India – Frequently Asked Questions (rbi.org.in).”.
• (ii) In paragraph 11, after the word “disadvantaged”, the following words shall be inserted, namely: – “including the Persons with Disabilities (PwDs). No application for onboarding or periodic updation of KYC shall be rejected without application of mind. Reason(s) of rejection shall be duly recorded by the officer concerned.”
• In paragraph 14, after the word “relationship”, the following words shall be inserted, namely: – “or while carrying out occasional transaction of an amount equal to or exceeding rupees fifty thousand, whether conducted as a single transaction or several transactions that appear to be connected, or any international money transfer operations”
• In Explanation 2 of paragraph 16, after the word “authentication”, the following words shall be inserted, namely: – “including Aadhaar Face Authentication”
• In paragraph18 (b) (i), after the words “upon it.” The following words shall be inserted, namely: – “The liveness check shall not result in exclusion of person with special needs.”
• In the Appendix, a. the following shall be inserted after serial number 205, namely: – “205A. DNBS. (PD). CC.164/03.10.042/2009-10 dated November 13, 2009”; and b. the following shall be inserted after serial number 206, namely: – “206A. DNBS. (PD). CC.No.171/03.10.42/2009-10 dated April 23, 2010”.