• As per the regulation 13(3) of SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, a listed company shall file with the recognized stock exchange on quarterly basis, a statement detailing the redressal of investor grievances in such form and within the timelines as may be specified by the Board.

• The listed entity shall redress investor grievances promptly but not later than  twenty-one calendar days from the date of receipt of the grievance and in such manner as may be specified by the Board [Regulation 13(1)]

• The listed entity shall ensure that it is registered on the SCORES platform or such other electronic platform or system of the Board as shall be mandated from time to time, in order to handle investor complaints electronically in the manner specified by the Board. [Regulation 13(2)]
• The statement as specified in sub-regulation (3) shall be placed, on quarterly basis, before the board of directors of the listed entity [Regulation 13(4)]
• The Board may also recognize a body corporate for handling and monitoring the process of grievance redressal within such time and in such manner as may be specified. [Regulation 13(5)]

As per circular

BSE: Notice No. 20260102-23 dated January  02, 2026

NSE: Circular Ref. No . NSE/CML/2026/01 dated January 02, 2026

Listed entities to do Integrated Filing (Governance) with the Stock Exchange for Statement on redressal of investor grievances (under Reg 13(3)), Compliance Report on Corporate Governance (under Reg. 27(2)(a)), Reconciliation of Share Capital & AR (reg 76 of DP reg), Meeting of shareholders and voting (reg 44(3)) of LODR within 30 days of the end of Quarter. W.e.f March 1, 2025, Equity/Equity + Debt Listed Companies at NSE & BSE shall submit disclosures via Single Filing system through API-Based Integration and avoid multiple filings of same disclosure on both Exchanges.  The listed entities exclusively listed on respective Stock Exchanges will continue to file the disclosure on their respective Stock Exchanges where they are listed. It shall be ensured that acknowledgement is received from both Exchanges and that filings are available on both Exchange websites.